Getting the Best Support Experience

Follow these guidelines to ensure a smooth and efficient support experience, helping us resolve your request as quickly as possible

Our Apps:

• BCC

• reKassa

• Halyk ePay

• Multi-Level Menu

• Social Proof

• Adaptive Sales

• Subcategory Preview

• Product Quick View

Email Format:

📌 Subject: [Brief description of the issue, App Name]

📌 Email Body:

Hello, My name is [Your Name], and I am the owner of [Store Name]. I am reaching out regarding the [App Name].

📌 Store URL and/or Store ID: [Your Store Info] 📌 Question: [Describe your issue]

If you're reporting a problem, please provide a step-by-step explanation of how we can reproduce the issue. Attach screenshots and/or a video showing the steps leading to the problem. ––– Please include your contact details

Fig.1. Store ID

Stay in Touch

Feel free to share your suggestions and questions. We’re always happy to help! 🚀